United States Federal Trade Commission Compliance Statements
As Required By The United States Federal Trade Commission
FTC Compliance Notice and Affiliate Disclosure
Anti Spam Policy
Social Media Disclaimer
The following statements and policies are those of
Gregg's Auto Services
and our website:
We may be contacted at:
Gregg's Auto Services
4 Alsace Avenue
Temple, PA 19560
We at respect the privacy of all users and visitors and understand it is a big concern. Our system allows our customers and staff to send Email to our clients, prospects or subscribers who have allowed their Emails address to be used for such mailings.
Sending email to people who have not specifically requested it, is “spam”. Our accounts may not to be used to spam! Spamming is a serious offense that we do not permit.
What Is Spam?
See the Federal Trade Commission CAN-SPAM Act. Spam is unsolicited email also known as UCE (Unsolicited Commercial Email). By sending email to only to those who have requested to receive it, you are following accepted permission-based email guidelines.
Sending email to people who have not specifically requested information from you.
We will not use email lists that are purchased, rented, leased, or in any way bought from a third party.
Batching or in any way trying to script the addition of new subscribers to the web form subscribe methods.
Sending unsolicited email thru third parties that then references an account here either in the email or on a landing page of a website.
Newsgroup or discussion forum postings to off topic newsgroups that prohibit those types of posts.
Zero Tolerance Policy
If an account is reported or caught violating these terms of service it will be immediately terminated. The customer will not be issued a refund, and will not be given access to any data in the terminated account.
Isn’t There A Law Against Sending Spam?
The federal anti-spam law went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spammers. The law is specific about requirements to send commercial email and empowers the federal government to enforce the law. The penalties can include a fine and/or imprisonment for up to 5 years.
How to protect yourself from Spam: Take the Spam Test
Are you importing a purchased list of ANY kind?
Are you sending to non-specific addresses such as:
(firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, or other general addresses)
Are you sending to distribution lists or mailing lists which send indirectly to a variety of email addresses?
Are you mailing to anyone who has not explicitly agreed to join your mailing list?
Have you falsified your originating address or transmission path information?
Have you used a third party email address or domain name without their permission?
Does your email’s subject line contain false or misleading information?
Does your email fail to provide a working link to unsubscribe?
Are you failing to process any unsubscribe requests that come to you via a reply to your email within 10 days or the request?
If you have answered YES to ANY of the above questions you will likely be labeled a SPAMMER. For more information visit The Coalition Against Unsolicited Email (www.cauce.org) or our Abuse Support Staff.
Help Us Stamp Out Spam
If you have received an unsolicited e-mail from our account(s), tell us. Forward the message you received, including the mail headers, to the contact information at the top of this page.
Include a note letting us know that the message is spam, and that you did not specifically request to receive information from the sender.
The CAN-SPAM Act: Requirements For Commercial Emailers
The CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act) establishes requirements for those who send commercial email, spells out penalties for spammers and companies whose products are advertised in spam if they violate the law, and gives consumers the right to ask emailers to stop spamming them.
The law, which became effective January 1, 2004, covers email whose primary purpose is advertising or promoting a commercial product or service, including content on a website. A “transactional or relationship message” – email that facilitates an agreed-upon transaction or updates a customer in an existing business relationship – may not contain false or misleading routing information, but otherwise is exempt from most provisions of the CAN-SPAM Act.
The Federal Trade Commission (FTC), the nation’s consumer protection agency, is authorized to enforce the CAN-SPAM Act. CAN-SPAM also gives the Department of Justice (DOJ) the authority to enforce its criminal sanctions. Other federal and state agencies can enforce the law against organizations under their jurisdiction, and companies that provide Internet access may sue violators, as well.
What The Law Requires
Here’s a rundown of the law’s main provisions.
It bans false or misleading header information. Your email’s “From,” “To,” and routing information – including the originating domain name and email address – must be accurate and identify the person who initiated the email.
It prohibits deceptive subject lines. The subject line cannot mislead the recipient about the contents or subject matter of the message.
It requires that your email give recipients an opt-out method. You must provide a return email address or another Internet-based response mechanism that allows a recipient to ask you not to send future email messages to that email address, and you must honor the requests. You may create a “menu” of choices to allow a recipient to opt out of certain types of messages, but you must include the option to end any commercial messages from the sender.
Any opt-out mechanism you offer must be able to process opt-out requests for at least 30 days after you send your commercial email. When you receive an opt-out request, the law gives you 10 business days to stop sending email to the requestor’s email address. You cannot help another entity send email to that address, or have another entity send email on your behalf to that address. Finally, it’s illegal for you to sell or transfer the email addresses of people who choose not to receive your email, even in the form of a mailing list, unless you transfer the addresses so another entity can comply with the law.
It requires that commercial email be identified as an advertisement and include the sender’s valid physical postal address. Your message must contain clear and conspicuous notice that the message is an advertisement or solicitation and that the recipient can opt out of receiving more commercial email from you. It also must include your valid physical postal address.
Each violation of the above provisions is subject to fines of up to $16,000 . Deceptive commercial email also is subject to laws banning false or misleading advertising. Additional fines are provided for commercial emailers who not only violate the rules described above, but also:
“Harvest” email addresses from websites or web services that have published a notice prohibiting the transfer of email addresses for the purpose of sending email.
Generate email addresses using a “dictionary attack” – combining names, letters, or numbers into multiple permutations.
Use scripts or other automated ways to register for multiple email or user accounts to send commercial email.
Relay emails through a computer or network without permission – for example, by taking advantage of open relays or open proxies without authorization.
The law allows the DOJ to seek criminal penalties, including imprisonment, for commercial emailers who do – or conspire to use another computer without authorization and send commercial email from or through it.
Use a computer to relay or retransmit multiple commercial email messages to deceive or mislead recipients or an Internet access service about the origin of the message.
Falsify header information in multiple email messages and initiate the transmission of such messages.
Register for multiple email accounts or domain names using information that falsifies the identity of the actual registrant.
Falsely represent themselves as owners of multiple Internet Protocol addresses that are used to send commercial email messages.
The FTC will issue additional rules under the CAN-SPAM Act involving the required labeling of sexually explicit commercial email and the criteria for determining “the primary purpose” of a commercial email. Look for the rule covering the labeling of sexually explicit material in April 2004; “the primary purpose” rulemaking will be complete by the end of 2004. The Act also instructs the FTC to report to Congress in summer 2004 on a National Do Not E-Mail Registry, and issue reports in the next two years on the labeling of all commercial email, the creation of a “bounty system” to promote enforcement of the law, and the effectiveness and enforcement of the CAN-SPAM Act.
See the FTC website at www.ftc.gov/spam for updates on implementation of the CAN-SPAM Act. The FTC maintains a consumer complaint database of violations of the laws that the FTC enforces. Consumers can submit complaints online at www.ftc.gov and forward unwanted commercial email to the FTC at firstname.lastname@example.org.
For more information
The FTC works for the consumer to prevent fraudulent, deceptive, and unfair practices in the marketplace and to provide information to businesses to help them comply with the law. To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
Your Opportunity To Comment
The National Small Business Ombudsman and 10 Regional Fairness Boards collect comments from small businesses about federal compliance and enforcement activities. Each year, the Ombudsman evaluates the conduct of these activities and rates each agency’s responsiveness to small businesses. Small businesses can comment to the Ombudsman without fear of reprisal. To comment, call toll-free 1-888-REGFAIR (1-888-734-3247) or go to www.sba.gov/ombudsman.
Most websites collect personal information. Personal information may for example be collected by website forms, as a result of the use of website services, or through the use of tracking technologies such as cookies. EU data protection law and US data privacy law (and similar laws in other jurisdictions) protect individuals from the misuse of their personal information. These laws regulate not just the collection of personal data, but also the storage, use, cross-border transfer, retention and disposal of that data.
The key purposes of a website privacy statement are: (i) to help website owners to comply with the disclosure requirements of data protection and data privacy laws; and (ii) to reassure users that their information is being lawfully and properly collected, stored and used. In addition, a privacy statement will usually communicate to users some of the legal rights that they can have in relation to their personal information.
The types of personal information collected, and the uses to which it is typically put, depend in part upon the type of website and business that is collecting the information. An ecommerce store, for example, will collect or generate customer name and address information, payment information and order information. The classes of personal information will be put to different uses. For example, address information will be used for delivering products, and may also be used in marketing; whereas payment information will be used to collect payments and for accounting purposes. Some kinds of websites – notably social networking websites and websites with social networking features – may collect and process huge amounts of personal information.
This privacy statement covers the following matters with regard to personal information collection and using personal information.
Securing your data
• Cross-border data transfers
• Updating this statement
• Other websites
• This privacy statement